Policy

Refund Policy

7-day money-back guarantee on direct purchases. Trials let you cancel anytime.

We offer a 7-day money-back guarantee on direct premium purchases. If you're not satisfied, request a full refund within 7 days of your initial purchase — no questions asked. If your subscription started with a paid trial, the trial period is your evaluation window instead: the trial fee is non-refundable and the money-back guarantee does not apply — but you can cancel anytime before it renews.

Requirements

Refund Eligibility

To be eligible for a refund, you must meet the following criteria.

  • Your request must be made within 7 days of the initial purchase
  • The refund applies only to the first payment of a subscription
  • Recurring subscription payments beyond the first payment are not eligible
  • Subscriptions that started with a trial are not eligible — the trial period is your evaluation window
  • Trial fees (such as the $1 7-day trial) are non-refundable
  • Promotional offers may have different refund terms, specified at time of purchase

Contact

How to Request a Refund

Reach out to us and we'll process your request promptly.

Email · [email protected]

Timeline

Refund Processing

Once your refund request is approved.

  • Refunds are processed using the same payment method used for the original purchase
  • Processing typically takes 5–10 business days depending on your payment provider
  • Your premium access will be reverted to a free account once the refund is processed

Limitations

Exceptions

We reserve the right to deny refund requests in the following cases.

  • Requests made after the 7-day refund period has ended
  • User has previously used a free trial period prior to purchasing
  • Payments made using cryptocurrency
  • Violation of our Terms of Service
  • Suspected fraudulent activity