Refund Policy

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on premium subscriptions. If you're not satisfied, request a full refund within 7 days of purchase.

Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

  • Your request must be made within 7 days of the initial purchase
  • The refund applies only to the first payment of a subscription
  • Recurring subscription payments beyond the first payment are not eligible for refunds
  • Special promotional offers may have different refund terms, which will be specified at the time of purchase

How to Request a Refund

To request a refund, please contact us through one of the following methods:

Refund Processing

Once your refund request is approved:

  • Refunds will be processed using the same payment method used for the original purchase
  • Processing time may vary depending on your payment provider, typically 5-10 business days
  • Your premium access will be reverted to a free account once the refund is processed

Exceptions

WorkingVPN reserves the right to deny refund requests in cases of:

  • Requests made after the 7-day refund period has ended
  • User has previously used a free trial period prior to purchasing a subscription
  • Payments made using cryptocurrency
  • Violation of our Terms of Service
  • Suspected fraudulent activity